Refreshed motor fleet products
Posted on: 08 May 2018
The revamped products are available for both small (4-14 vehicles) and larger (15+ vehicles) fleets and have been refreshed following extensive market research and customer feedback. Traded through our national branch network, they’re supported by award-winning underwriters and dedicated 24/7 motor claims team.
Recognising the increasing use of risk management technology in fleets, businesses will now be provided with cover for in-vehicle safety technology such as dashcams and telematics. Other new features in the refreshed products include: cover for misfuelling and child seats, as well as pay-on-use breakdown. We’ve also increased the limits for third party property damage, replacement locks and personal accident.
Customers also have access a wide range of services including:
- risk management guidance
- business and legal helplines
- discounted services from preferred suppliers.
A new partnership with DriveTech, part of the AA, gives customers access to discounts on various risk management services including online and on-road driver assessments and training. In addition, DriveTech can help fleets understand how to better utilise advances in technology, including the analysis of their telematics data. DriveTech’s customer portal lets fleet managers have complete oversight of their operation, helping them to run their fleets more efficiently.
Our digital claims experience makes it easier for fleet managers, who can now access a cloud platform to upload video footage or imagery in support of a claim.
Our nationwide approved repairer network provides a lifetime guarantee on vehicle repairs, and customers can track the progress of their repair online. For added convenience on minor repairs, there’s the option of using a mobile repair solution, minimising the time a vehicle is off the road.
Jonathan Dye, head of motor insurance, commented:
Our motor fleet products are underwritten by award-winning technical experts and are traded through our nationwide branch network. This means we can deliver local market knowledge and build long-term relationships with our brokers. We’ve listened to our customers and believe the enhancements we’ve made to our products demonstrate the importance of this class of business to us and our commitment to delivering a market-leading broker and customer experience.”