About our joint venture with LV=
In December 2017, Liverpool Victoria Friendly Society (“LV=”) and Allianz Insurance plc (“Allianz”) began a strategic partnership through a joint venture (Liverpool Victoria General Insurance Group (“LV=GI”)) under the LV= brand name with a view to LV=GI becoming the UK’s third largest personal lines insurer.
As part of this new partnership, LV= GI acquired the right to issue new business invitations to Allianz’s personal home and motor insurance customers via their brokers. In turn, Allianz acquired the right to offer LV=’s commercial lines customers new business invitations via their brokers.
Allianz's existing commercial lines business will not be affected by the joint venture.
Find below answers to questions about the joint venture frequently asked by brokers.
Customers should refer to allianz.co.uk/LV for FAQs applicable to them.
With effect from June 2018, the process for LV= to offer new business invitations to Allianz’s existing personal lines customers commenced.
Allianz will no longer be issuing new business or renewal invitations for personal lines business. Communications were sent out to affected brokers by Allianz, providing information about the transfer process and notification of our intention to terminate the agency and/or TOBA (as applicable).
LV=GI is offering five products to the personal lines broker market, for which brokers should continue to assess suitability on a case-by-case basis:
- LV= Broker Clear Car
- LV= Broker Clear Van
- LV= Broker Clear Home Essentials
- LV= Broker Clear Home Advance
- LV= Broker Clear Home Complete
These products are largely based on the equivalent Allianz product, however the latest LV=GI new business acceptance criteria will apply and therefore a small number of cases may not be accepted.
The legal expenses add-on which was available on Allianz home and motor policies will not be replicated as LV=GI does not sell this cover to the broker market.
LV=GI does not offer instalments as a method of payment, so you will need to discuss future arrangements with affected customers.
You can continue to make mid-term adjustments to existing Allianz policies via your software house.
If you require assistance, contact Allianz's Broker Service Team on 0344 391 4119.
Allianz ceased transacting new business and renewals for Complete Commercial Vehicle from 1 June 2018 and so all existing business will start to lapse and you should look to replace the policy.
While all policy documents will be available to download for some time after Allianz has stopped incepting new policies, Allianz is running down its stocks of printed documentation relating to personal lines products.
You can submit requests for documents via our eBroker Document Ordering form, but please be aware that they are subject to availability. Otherwise, refer to product pages or the Download Documents page to download relevant documents.
Allianz started issuing new business invitations to the brokers of LV=GI commercial lines policyholders from 20 September 2018. From this date, LV=GI stopped issuing new business or renewal invitations for commercial lines business.
Allianz is aiming to complete the business transfer process by the end of Q4 2019.
Download our broker migration briefing pack and the assets below for more information:
|24/07/2018||Confirmation of transfer date (for brokers that were not registered on QuoteSME)|
|24/07/2018||Confirmation of transfer date (for brokers that were already registered on QuoteSME)|
|27/07/2018||Introducing our new Specialist London Motor operation|
Please speak to your local Allianz representative if you have queries about specific products or cases.
Allianz conducted agency checks during Q1 2018 to find out which LV=GI Commercial brokers weren't set up with Allianz; TOBAs and Welcome Packs were then issued during April.
If you haven't been contacted by an Allianz representative but are currently set up as an LV=GI Commercial broker, or if you have been contacted but haven't received your TOBA or Welcome Pack, please contact email@example.com.
Please note that Allianz is not obliged to issue new broker agencies. If you wish to enquire further about starting an agency with Allianz then you should follow the new agency process, which starts with the completion of the Agency enquiry form
Depending on the terms of each case, LV=GI property, casualty and motor fleet business will be transferred either to a product within the Allianz digitally traded 'Complete' range or onto one of the 'Select' combined products which are traded via the Allianz branch network.
Allianz began setting up new accounts on QuoteSME, our e-trading website, from 3 August 2018 (for brokers that did not opt out).
Please contact your local Allianz representative for more details.
Will I be able to continue using concessions/discounting facilities that I can currently use with LV=GI?
LV=GI will be writing to all brokers to notify when certain facilities and arrangements will cease to exist (and therefore you will be unable to use them). Your Allianz branch or business contact is available to discuss these concessions if you wish to continue them with Allianz.
Allianz and LV=GI are in agreement that cases of this nature can migrate mid-LTA due to the nature of the commercial transfer process.
Allianz has been contacting brokers who were identified as having scheme or DA arrangements with LV=GI and (where appropriate) undertaken work to migrate these to Allianz as smoothly as possible.
LV=GI will be terminating all commercial lines schemes and DAs and it will no longer be possible to write new business with them, so we encourage brokers to work with Allianz on migration before this happens.
Allianz will deal with customer claims which occur when Allianz covers the risk. LV=GI will deal with existing customer claims which occurred when LV= were covering the risk.
- LV= Broker Clear Car – 0800 681 6366
- LV= Broker Clear Van – 0800 681 6368
- LV= Broker Clear Home (Essentials, Advance, Complete) – 0800 681 6367 (Domestic Emergency – 0800 633 5423
Yes, for now nothing changes. Allianz will update you with any changes.