Allianz Global Corporate & Specialty is the Allianz specialist for cargo and logistics insurance. We offer a highly professional and responsive service, which provides you with real value for money and flexibility - combining personal service with tools and products, which have been specially developed for cargo clients and their brokers.

Backed by robust financial security and supported by the Allianz global network, our clients rightly trust us to provide them with comprehensive solutions for the challenges of cargo transportation and storage.

Broker services

Allianz Global Corporate & Specialty are committed to working in partnership with brokers and agents, and have established strong relationships with the broking community across the UK. We offer a range of services to brokers, both through our local offices and online, including:

Broker training and support

Our teams regularly work with brokers, associations and trade groups to develop professional knowledge and understanding of marine cargo insurance – a subject in which many non-specialist brokers are interested, but in which they would also like to expand their knowledge. Our team of cargo specialists regularly hold workshops and training events for brokers, which can be admissible as Continuing Professional Development education.

Online tools and services

We offer a variety of online services to brokers, including access to our unique Duet® platform, on which brokers can place cargo business for their customers with minimum delays – from log-on to completed policy paperwork can take under two minutes to achieve.

Loss prevention and risk management services

Global transportation operations are challenging and complex, but these risks can be drastically reduced with proactive loss prevention and risk management. Working with you and your clients, we can identify risks in the logistics chain before they cause losses – to the mutual benefit of all parties – thereby strengthening your relationship with your customers. Our specialist loss prevention services, delivered in partnership with external experts, can make all the difference to your customers.

Fast track claims service

With a dedicated cargo claims centre in Ipswich and a network of selected loss adjusters, we pride ourselves on our track record in servicing customers’ claims. This service is enhanced by our fast track claims service, where smaller claims (of under £1000) can be processed with minimum fuss and documentation in under five days, thereby avoiding the delays that so often frustrate customers and brokers. All backed, of course, by the financial strength that is expected when partnering with Allianz – one of the largest financial services providers in the world.

Marketing support

Where brokers wish to develop cargo insurance as a line of business, our marketing team and local offices can work with you to identify target customers and convert them to policyholders with shared marketing activities – from attendance at trade fairs to direct mail campaigns and telemarketing research.

Account management

Each broker with whom we work is allocated an individual account manager in the relevant local branch whose primary concern will be to ensure that you and your customers are supported with access to the full services of the Allianz Global Corporate & Specialty cargo team. With regular visits and personal contact, they will work with you to ensure that a flourishing relationship and exceptional service levels for you and your clients is maintained.

Visit the Allianz Global Corporate & Specialty dedicated Cargo website