We recognise that motor accidents can occur at any time and we aim to get our policyholders back on the road quickly and with the minimum of fuss.
We also take a proactive approach to managing third party claims and our reporting process ensures a prompt response and the availability of immediate solutions.
Access the Motor Claims guideline
Claims Notification Form
This form is for the reporting of new motor claims for Commercial Motor Fleet, Small Fleet, Self Drive Hire and Motor Trade customers only.
Your customer's policy number will have one of the following prefixes: BV, CX, IJ, IQ or SM. Your customer's policy will have two letters followed by eight numbers, the prefix is the first two letters.
If your customer's policy prefix is anything other than that stated above or they are a private motor insurance customer, please report their new motor claim using the details in the policy documentation.
If they are a Your Cover customer, please call our dedicated 24 hour new claims line on 0844 893 9606 to report their claim.
Motor Trade Claims Handling Centre
Our motor trade claims handling centre in Birmingham handles all new and existing motor trade claims. The telephone
number is 0844 412 9996.
Please only use this telephone number for calls relating to motor trade claims.
Documents can be emailed to the team at: motortradeclaims@allianz.co.uk
All motor trade claims correspondence should be sent to our administration processing office at:
Motor Trade Claims
500 Avebury Boulevard
Milton KeynesMK9 2XX
All documents are scanned and forwarded to the Birmingham Claims Handling Centre.
Allianz Legal Protection
Any claim relating to uninsured loss recovery and injury, motor prosecution defence or commercial legal expenses will continue to be handled by Allianz Legal Protection. Please refer to the motor trade policy wording for details.
Client News
We have prepared a Client News which explains the changes to the way we handle motor trade claims. Please forward a copy of the Client News to all of your motor trade clients.
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