We recognise that motor accidents can occur at any time and we aim to get our policyholders back on the road quickly and with the minimum of fuss.
We also take a proactive approach to managing third party claims and our reporting process ensures a prompt response and the availability of immediate solutions.
Access the Motor Claims guidelines
Changes to our motor trade claims handling
Following feedback from brokers and clients we have now launched a single dedicated motor trade claims handling centre in Birmingham which will handle all new and existingmotor trade claims.
There is now a single dedicated telephone number for motor trade claims that will route you to the team. The telephone
number is:
0844 412 9996
Please only use this telephone number for calls relating tomotor trade claims.
Documents can be emailed to the team at: motortradeclaims@allianz.co.uk
All motor trade claims correspondence should be sent to our administration processing office at:
Motor Trade Claims
500 Avebury Boulevard
Milton KeynesMK9 2XX
All documents are scanned and forwarded to the Birmingham Claims Handling Centre.
Allianz Legal Protection
Any claim relating to uninsured loss recovery and injury, motor prosecution defence or commercial legal expenses will continue to be handled by Allianz Legal Protection. Please refer to the motor trade policy wording for details.
Client News
We have prepared a Client News which explains the changes to the way we handle motor trade claims. Please forward a copy of the Client News to all of your motor trade clients.
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